Our customer pledge
We are a based in the heart of the West Midlands and offer mortgages and savings across England and Wales.
While working with you we will:
- provide all of our customers with exceptional customer service;
- treat you fairly and act with integrity;
- provide you with clear and timely information;
- help you decide upon the best products to meet your needs;
- provide you with a safe and secure home for your savings;
- lend to you responsibly; and
- correct any mistakes quickly and effectively.
Founded in 1901 in the offices of a local Solicitor we have served our community ever since. For more information about how we have grown and adapted please click below.
Board of Directors
For information on our Board of Directors please click below.
Annual General Meeting 2017
Voting for our 2017 Annual General Meeting has now closed. The final voting results are available below.
To download our Report & Accounts and view our Pillar 3 Disclosures please click the button below.
Our Charitable Foundation makes donations totalling up to £10,000 each year. For more information on this and how to apply please click the button below.
Rules & Memorandum
For a copy of our Rules & Memorandum please click below.