Marketing & Product Administrator (6 Month FTC)

We are looking for someone to support the implementation of the Society’s marketing plan and provide administrative support to the Sales & Marketing department.

Salary: £23,200 per annum

Location: Head office based in Tipton

Contract: 6-month Fixed Term Contract (FTC)

Hours: Monday to Friday 9am – 5pm

In this role you will:

• Assist in the implementation of digital products, such as Search Engine Marketing and social media initiatives.
• Use of google Analytics to review and improve the Society’s website.
• Product changes including preparation and reprinting of literature.
• Ensure all relevant departments and branches have a sufficient supply of compliant marketing literature.
• Assist with the design of advertising and promotional material.
• Ensuring the Society’s website is kept up to date. 
• Provide sourcing companies with timely updates to changes of the Society’s products.
• Preparation for meetings, including preparing and issuing minutes or reports.
• General administrative duties, including answering the telephone, photocopying, scanning and printing.
• Supply weekly marketing stationery orders to the branches.
• Organise and attend out of hours marketing events/sponsorship events.
• Ad-hoc projects and tasks as required by the Head of Marketing & Product, or any member of the Executive team.
• Stock control of branded marketing materials.
• Arranging the logistics for events attended by the Sales Department (please note, this will require the occasional lifting of boxes).
• Daily management of the Society’s social media platforms.
• Creation and sending of monthly regulatory mailings.
• Ensure products are displayed accurately across sourcing platforms.
• Complete product research to remain competitive and support new entries to market. 
• To assist in the development of products.
• To efficiently complete product set up processes.
• To oversee the Society’s online presence.

To be successful you will have/be:

• Excellent listening, written and verbal communication skills.
• Strong attention to detail.
• A keen interest in marketing.
• Excellent administrative skills, and PC skills, covering Microsoft Office suite of products.
• Able to follow and work to procedures and instructions to produce accurate and thorough work.
• Able to work as part of a team and contribute to the team effort and objectives.
• Ability to provide excellent customer service and to embrace the Society’s GREAT values.
• Excellent time keeping and attendance.
• Able to adopt flexible working patterns, to ensure all Society deadlines are met, and to meet any out of hours requirements e.g. to attend sponsorship/marketing events.
• Organisation and workload management/prioritisation skills.

Essential:

• A minimum of 5 GCSE grades 9 to 4 / A* to C (or equivalent) including Maths and English.
• 2 A Levels at grades A to C (or equivalent).
• Experience of working in a busy environment.

Desired:

• A degree or relevant professional qualification in Marketing.
• Experience of working within a Marketing role.
• Experience of working in the Financial Services market.
• A good knowledge of Search Engine Marketing.

Why join us at the Tipton? 

Located in the heart of the Black Country, here at the Tipton & Coseley Building Society we've created a working environment where employees can pursue worthwhile and rewarding careers, where creativity and productivity are encouraged, recognised and valued.

Our head office is based in the centre of Tipton, with local amenities including a local park and canal suitable for lunch time walks, and a local train station connecting to nearby city centres including Wolverhampton and Birmingham.

Being a smaller building society, you will have access to all decision makers. Our open and approachable stance means you will cross paths with senior team members daily and your thoughts, recommendations, and ways of thinking differently will be respected and considered. 

Other benefits include:

• 25 days’ (pro rata) annual leave plus public bank holidays
• Staff annual discretionary bonus scheme
• Pension contribution
• Life assurance of 4 x basic salary
• Private Healthcare*
• Permanent Health Insurance*
• Health Cash Plan
• Access to internal Mental Health First Aiders
• Access to a Wellbeing hub and Employee assistance programme
• Celebration days
• Volunteering opportunities
• Benefit Hub subscription: giving access to a wide range of discounts across many different sectors 
• Free parking

*Access subject to length of service requirement

Applications:  If you would like to apply, please send your full CV with a covering letter indicating your suitability for the role by close of business on Friday 9th May 2025.

To view our Recruitment Privacy Notice, please click on the link below:

https://www.thetipton.co.uk/media/2049/recruitment-privacy-notice.pdf

Tipton & Coseley Building Society is proud to be an equal opportunity employer. We are firmly committed to creating and maintaining a diverse and inclusive workplace in which all employees are valued, respected, safe, supported, and listened to without judgement or prejudice. We celebrate difference and encourage everyone to join us and be themselves at work.  Please let us know if you need reasonable adjustments for any part of the recruitment process and we will be happy to assist.