Simpler, smoother and faster – an enhanced approach to how we provide mortgages

Our mortgage operations are now powered by the Mast Origin Platform, an end-to-end solution which is streamlining applications across all residential and buy to let product types.

It represents a major investment as we continue to evolve and respond to feedback in order to deliver better service for our broker partners. 

Mast is helping us manage and fine tune each stage of the mortgage journey. We’re able to simplify our processes and ultimately accelerate our underwriting speeds.

What it doesn’t change is the personalised service and support intermediaries receive from the Tipton.  

All applications are still manually underwritten by knowledgeable case handlers, although Mast makes interacting with your nominated underwriter a lot easier.

Mast themselves highlight efficiency as one of the main advantages of their software and we’re already seeing this in terms of how quickly we can bring new products to market and respond to enquiries.

There’s also much improved visibility as cases progress, so brokers are equipped to give immediate responses to clients wanting an update.

Proven success 

The Tipton’s Chief Commercial Officer Jason Newsway comments: “Through Mast, we’ve been able to completely transform and modernise our mortgage proposition.

“It paves the way for us to scale lending volumes, but without compromising on the high levels of service that our brokers and their clients expect.

“We chose Mast after a rigorous selection process thanks to their proven implementation success in the mutual sector and ability to provide a platform which is fully configured to our needs.

“We’re encouraging all intermediaries to register on the portal and experience the enhanced journey first hand.”

Mast is a cloud-native mortgage origination platform designed to help lenders increase capacity, reduce costs and improve operational controls.

It offers seamless integration with third party systems to manage identity and credit checks, process valuation fees and instruct surveys.

Register with us today at https://tipton.usemast.com/ or find out more about our new application process here: https://www.thetipton.co.uk/intermediaries/our-application-process/