Contact us
Here to help you to help your clients
Live chat
We have a live chat available on all Intermediary website pages, managed by our Telephone Business Development Managers, meaning you'll never speak to a robot! To check if live chat is available, please look for a small pop up in the bottom right corner titled 'can we help?'.
New business enquiries
If you're at the decision in principle stage of your application, or looking to place a case with us, please call our Business Development Team on 0121 521 4000 who can assist. Alternatively, you can email newbusiness@thetipton.co.uk.
How do I get an update on my case?
If you've submitted a full application, you can call our team on 0121 521 4078 who'll be happy to help. Alternatively, you can email mortgagedepartment@thetipton.co.uk.
Product transfer
If you're looking to complete a product transfer for an existing borrower, please click here to view our step by step process. You can call our team on 0121 521 4088 or email producttransfer@thetipton.co.uk.
*Calls from landlines are charged at the standard rate. Calls from mobiles may vary.
