Are you an intermediary? Click here for our intermediary area
Latest news: Savings rates increased

Need a quick lending decision?

Complete a decision in principle form

You can submit a decision in principle request using our online submission process. Completing our online form is quick and easy, just click the relevant button below and then enter your clients details into the form. If you have any documents to support your request, these can be added using the attachment button in the additional information section of the form.

Please be aware that you will not be able to save a part completed form so all information must be entered in a single sitting.

Once you've completed the form simply enter your electronic signature and click 'Finish' to send your request. You will then be able to save a copy of the form with all the information you have entered for your own records.

We will email you directly with our initial lending decision and if your request is approved include a link to our online application form for you to complete the process.

Download our pdf forms

Or, if you prefer, you can download our paper-based pdf decision in principle forms to complete at your convenience using the links below. When you've completed the form, just sign it then scan and email it to us at

If you complete a paper-based decision in principle however, you will not be able to proceed using our online application form. We will require a full paper-based application to be submitted.

Response times

We aim to reply to all decision in principle submissions within 24 hours, so you can find out whether your clients fit our criteria.

Current service levels

Decision in principle response time (week ending 20 April 2018):

Under 3 hours

If you need to speak to a member of the team first, that's fine too, just call us 0121 521 4045* or email us and we'll call you back
Our lines are open:
Monday - Friday9:00 - 17:00
Saturday - SundayClosed
* Calls from landlines are charged at the standard rate. Calls from mobiles may vary.