Mortgage Surgery

Our Mortgage Surgery is designed to create more efficient decision making.

While many cases satisfy policy, there will always be some more complex applications. Our telephone and field-based Business Development Managers meet with a team of Senior Underwriters. During the meeting, they can put forward your client’s complex cases, which fall outside of lending policy.

As a manual underwriting Society, the benefits of this mean we can look at applications on a case by case basis.

All this can be done before you even submit a DIP. Simply call the Intermediary Help Desk on 0121 521 4000 to discuss your clients needs, they can then take it to the next Mortgage Surgery meeting to get an initial decision for you.

BDM June 2023

Call us today to discuss your case

Speak to our Telephone Business Development Team on 0121 521 4000 or email us and we'll call you back! Alternatively, you can find out who your local Business Development Manager is here.

Our lines are open:

Monday - Friday: 9:00 - 17:00
Saturday - Sunday: Closed
*Calls from landlines are charged at the standard rate. Calls from mobiles may vary.