We pride ourselves on providing our customers with exceptional customer service. Our recent branch survey showed that 100% of respondents were happy with the service they receive from us and almost 99% of our customers went on to say they would recommend us to a friend.

Don't just take our word for it, read some of our customers' stories.

Mrs Cooke, Savings Customer

"When I was looking to open a savings account I wanted somewhere local that could keep my money safe and secure, so I could have peace of mind that my savings were being carefully looked after..."

Mrs Thomson, Savings Customer

"When I first joined Tipton & Coseley I was looking for somewhere safe and secure to save my money. I approached the Tipton as they are local and I’d heard they were a safe, family orientated building society..."

Ms P, Savings Customer

I was a new customer of The Tipton and was somewhat apprehensive of the service I might receive from an organisation I did not know. I need not have worried. The bond was opened on the same day they received the application and I received confirmation the next day. There was a nice personal letter from the Society, including a phone number to contact in case of a problem. However, everything was in order and I am delighted with the service I received. I have dealt with many banks and building societies over the years and yours sets the standard of service.